Ricoh SA launches Communication Services, Huddle Rooms

Ricoh SA is now offering Communication Services as one of its service lines based on its own technology and promoting higher degrees of collaboration and interconnectivity.

A major component of the Communication Services line is Ricoh’s Huddle Room concept.

“Huddle rooms are small conference areas that can be equipped with audio, video and display technology,” says Jacques van Wyk, COO of Ricoh SA. “These digital workspaces create better teamwork, collaboration and meetings over traditional conference rooms across multiple locations. Team collaboration software and a number of devices, including BYOD or workplace-supplied mobility devices, create an all-in-one solution that uses existing Internet access, all without dedicated conference rooms, complicated technology or IT resources. Businesses can, as a result, simplify collaboration and communications anywhere and anytime — and make them affordable with a predictable fee.”

Ricoh SA has appointed Lauren Timmer-Somer Head of  Communication & Technology Services. Timmer-Somer developed the same business for Ricoh in Netherlands to become one of the top five ICT players in Holland in this space.

“Lauren brings a wealth of experience as well as expertise,” says Van Wyk, “since she developed the model of thought leadership, speaker topics, and marketing that made Ricoh Netherlands so successful in this space.”

Timmer-Somer says: “One of the biggest challenges companies face today, globally not just in South Africa, is that they have office-bound people, remote workers, and workers in different time zones who all need to collaborate effectively. They also have smaller budgets for travel expenses, not to mention the lost productivity considering the time their employees spend in transit.”

“Huddle Rooms contain anything from interactive whiteboards to ultra-short throw projectors, systems for unified communications, and interactive room management,” she says.

The Huddle Room concept promotes collaboration while adapting to smaller meeting rooms using technologies developed by Ricoh as well as all popular mobile platforms that work together or separately.

Interactive whiteboards allow people to collaborate securely with fine writing and markups that seamlessly integrate with video and computing devices. Ultra-short throw projectors project large images in confined spaces with total portability. Unified communication systems integrate voice, video, and screen sharing through portable plug-and-play systems. The entire range is managed for room bookings, tracking, and using screens to display room availability and facilitate on-the-spot meeting bookings.

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About Us

Ricoh is a global technology company specialising in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approximately 21.7 billion USD).

The majority of the company’s revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

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Ricoh South Africa (Pty) Ltd
011 723 5000
0800 100 040
11b Riley Road, Eastwood Office Park, Bedfordview, 2008
info@ricoh.co.za
ricoh.co.za

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Our People

David Hallas - Director: Indirect Sales Operations

David Hallas – Director: Indirect Sales Operations

Jacques van Wyk, Chief Operating Officer

Jacques van Wyk, Chief Operating Officer

Morgan Crosby, Director: Customer Services

Morgan Crosby, Director: Customer Services

Esti Kilian, National Head of Marketing Services

Esti Kilian, General Manager: Marketing Operations

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